Terms and conditions

Coaching Agreement between Ellany Lea "I" and The Client "You":

PRINCIPLES

Coaching/Mentoring provides the structure, momentum, and accountability to transform your goals into reality, based on your unique vision and values. The more specific your goals and the more consistent your follow-through, the more value you'll receive.

Coaching/Mentoring is a shared responsibility. I will always put in 100%. When you also put in 100%, you’ll receive 200% return on investment.

CONFIDENTIALITY

AllCoaching/Mentoring sessions and e-mail communication are held strictly confidential and will not be divulged to any third party, unless ordered by a court of law. As a Professional Certified Coach, I uphold the International Coaching Federation (ICF) Code of Ethics.

DESIGNED PARTNERSHIP

Coaching/Mentoring sessions are pre-scheduled. In case of emergencies, 1-on-1 sessions can be rescheduled with 2 days notice (otherwise you lose the session). Group sessions cannot be rescheduled but are recorded for future replay.

Growth means leaping outside your comfort zone, repeatedly. I ask for permission to be direct and truthful with you, for your greatest success, happiness and freedom. Please ask for what you need, so that we can design and redesign our Coaching/Mentoring partnership on an ongoing basis.

PAYMENTS

All payments for products (physical or digital) are non-refundable. All payments for programs (physical or digital) are only refundable in exceptional circumstances before the program begins. All electronic payments are securely processed by Stripe Inc.

WAIVER & CONSENT

You are aware that Coaching/Mentoring is not therapy, financial planning, nor legal advising. It is your responsibility to seek such professional support, where needed.